Privacy Policy

Last Updated July 29 , 2023

 

INTRODUCTION.

Welcome to Freedom Travel Systems ("we," "us," or "our"). This Privacy Policy governs the collection, use, and protection of information obtained from individuals ("users" or "you") who visit our website(s), https://freedomtravelsystems.com, https://freedomtravelsystems.thinkific.com/ (the "Website"). This Privacy Policy outlines the types of information we collect, how we use and store that information, and your rights regarding your personal data. By accessing or using our Website, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.We are committed to respecting your privacy and protecting your personal information. We understand the importance of maintaining the confidentiality and security of your data. This Privacy Policy explains our practices for handling your information and describes how we collect, process, store, and disclose your data. We comply with applicable privacy laws and regulations to ensure that your information is handled in a responsible and lawful manner.Please review this Privacy Policy carefully. By using our Website, you consent to the collection and use of your information as described herein. If you do not agree with the practices outlined in this Privacy Policy, please do not access or use our Website. By continuing to use our Website, you signify your acceptance of this Privacy Policy and your consent to the collection, use, storage, and disclosure of your information in accordance with this Privacy Policy and applicable laws and regulations. If you have any questions or concerns about this Privacy Policy, please contact us using the information provided in the "Contact Us" section below.We may modify or update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be effective upon posting of the updated Privacy Policy on our Website. We encourage you to review this Privacy Policy periodically to stay informed about how we collect, use, and protect your information.

TYPES OF INFORMATION COLLECTED.

We may collect personal information, which may include but is not limited to:

Name: We collect your name to personalize our communication and provide a more tailored experience. Email Address: We collect your email address to send you important updates, notifications, newsletters, and other relevant information. Phone Number: We may collect your phone number to facilitate communication and provide assistance related to our services.Instagram and Facebook Accounts: We collect data from your Instagram and Facebook accounts with your consent to better understand your preferences and tailor our services accordingly.Self-Provided Credit Score: We collect your self-provided credit score to understand your financial standing, assess creditworthiness, and offer tailored financial advice or services.Payment Information: We collect payment information, including credit card details and sometimes wire transfer information, to facilitate transactions related to our services. Paypal Information: We collect your PayPal information for the purpose of making referral payments and any other payouts as part of our services.

Once you become a client, we may also collect:

Business Location: We collect your business location to understand your operational environment and provide relevant advice and services.Self-Provided Credit Scores and Reports: In addition to the credit score, we may collect self-provided credit reports to have a comprehensive understanding of your financial status, which helps us to provide better financial advice and services.Home Airport: We may collect information about your home airport for travel-related services or advice.Banking Relationships: We collect information about your banking relationships to understand your financial networks and provide more personalized financial advice or services.

Please note that we only collect information that is necessary and relevant to provide our services effectively. You have the option to choose which information to provide; however, certain information may be required to access specific features or receive personalized assistance.

COLLECTION OF SENSITIVE INFORMATION.

We may collect certain financial information, which could be considered sensitive or confidential. We handle all collected information with utmost care and take appropriate measures to protect your privacy. In this regard, it is important to note the following:

Payment Method and Payout Information: In order to facilitate transactions, we collect payment method data and payout information such as PayPal details. This information is handled with strict confidentiality and is only used for the purpose of executing transactions related to our services.Self-Provided Credit Scores and Reports: We may collect self-provided credit scores and credit reports to understand your financial standing. This information is essential for us to offer tailored financial advice or services. We treat this information with strict confidentiality and use it solely for the purpose of fulfilling our services to you.

While we collect certain financial information, we handle it in accordance with applicable laws and regulations. We implement appropriate security measures to protect this information from unauthorized access, use, or disclosure. Please note that the collection of this information is essential for us to fulfill our obligations and provide you with the highest quality of service. However, we do not collect certain types of sensitive information such as health records or social security numbers. If you have any concerns about the information being collected or its sensitivity, please feel free to contact us using the information provided in the "Contact Us" section below.

METHODS OF COLLECTION.

We employ various methods to collect information from our users, ensuring that it is obtained in a secure and reliable manner. The following are the primary methods of collection we utilize:

GoHighLevel: We utilize GoHighLevel, a comprehensive marketing and website platform. When you engage with our content through sign-ups or ad opt-ins, we use this platform to gather relevant information. This information helps us provide you with timely updates, relevant news, and tailor our services to meet your needs.Facebook and Instagram: As part of the Meta platform, we utilize Facebook and Instagram for our digital marketing campaigns. When we run ads on these platforms, we collect user data that helps us better understand your preferences, needs, and interests. This enables us to create more personalized and targeted advertisements. YouTube: As part of our marketing strategy, we use Google's YouTube platform to run ads and gather user data. The insights derived from this data assist us in tailoring our content and services to suit your preferences and needs.Stripe: For secure and reliable payment processing, we use Stripe. This platform allows us to safely collect your payment information, ensuring smooth and secure transactions related to our services. Jotform: During the client onboarding process, we use Jotform, a versatile form builder platform. Through Jotform, we collect additional details that assist us in understanding your specific needs and delivering a personalized and effective service.Airtable: To manage and visualize our data effectively, we use Airtable. This aids us in maintaining a clear and efficient data management system, optimizing our data handling processes.

We ensure that the collection of information through these methods is conducted in compliance with applicable data protection laws and regulations. We take appropriate measures to secure the information collected and protect it from unauthorized access, use, or disclosure.Please note that the information collected through these methods is voluntarily provided by you. You have the option to choose which information to provide, although certain information may be necessary to access specific features or receive personalized services.

PURPOSE OF COLLECTION.

The information we collect from our users serves specific, defined purposes aimed at enhancing our service delivery, optimizing the user experience, and maintaining compliance with our legal obligations. Here are the primary purposes for which we gather and process your information:

Service Provision: The information we collect, such as your contact details, financial data, and other relevant details, is primarily used to provide our services to you. It enables us to tailor our offerings to your needs, address your inquiries effectively, and ensure a seamless, efficient service experience. Marketing and Advertising: We use the collected information to market our services and display targeted advertisements to individuals who have expressed interest in our offerings. This allows us to reach out to potential clients in a focused, relevant manner and enhance the visibility and reach of our services. Market Research: Your information also supports our market research efforts. Through analyzing this data, we gain valuable insights into customer preferences, behavior, and needs. This information aids us in continually improving our services, refining our strategies, and delivering an even better client experience.

We process your data for the aforementioned purposes based on our legitimate business interests, contractual obligations, or upon receiving your consent, as applicable. We are committed to ensuring that all our data collection and processing activities strictly adhere to relevant laws and regulations.Please note that we do not utilize your data for automated decision-making or profiling activities that would have legal implications or significantly impact you.

MARKETING COMMUNICATIONS.

We may send you marketing communications related to our services, promotional offers, and updates that may be of interest to you. By providing your contact information, such as your email address or phone number, you consent to receive these marketing communications from us. You have the right to opt out of receiving marketing communications from us at any time. If you no longer wish to receive such communications, you can unsubscribe by following the instructions provided in the communication or by contacting us directly using the information provided in the "Contact Us" section below. Upon receiving your request to unsubscribe, we will promptly remove your contact information from our marketing distribution lists.Please note that even if you choose not to receive marketing communications, you may still receive non-promotional communications from us, such as appointment confirmations, service-related notifications, or important updates regarding our business. By providing your contact information and opting in to receive marketing communications, you acknowledge and agree that we may use your information for these purposes. We will handle your information in accordance with applicable data protection laws and regulations, ensuring that appropriate security measures are in place to protect your information from unauthorized access, use, or disclosure.

STORAGE AND SECURITY.

We prioritize the security of your information and take appropriate measures to protect it. When you provide us with your personal information, we ensure its confidentiality and integrity by utilizing secure third-party services for storage.The primary platforms we use for data storage include GoHighLevel, Jotform, and Airtable. These trusted service providers adhere to industry-standard security protocols and provide us with secure servers for storing the information we collect from you. They are committed to rigorous procedures that safeguard against unauthorized access, usage, or disclosure of your data. While we partner with reputable third-party service providers and choose them carefully, please understand that no method of electronic storage or transmission is completely secure, and we cannot guarantee absolute security. However, we continuously strive to maintain the highest possible standards for protecting your information.We maintain administrative, technical, and physical safeguards to protect your information against loss, theft, unauthorized access, disclosure, alteration, and destruction. This includes:

Partnering with Secure Service Providers: Our chosen providers, including GoHighLevel, Jotform, and Airtable, have robust security measures in place and demonstrate a strong commitment to upholding industry standards. Data Transfer Security: We ensure that any transfer of your data to and from these third-party providers is done using secure protocols such as Secure Socket Layer (SSL) technology or other encryption methods.Regular Security Assessments: We regularly review and assess our service providers' security measures to verify their ongoing commitment to data protection and promptly address potential vulnerabilities.

Although we take these precautions, please be aware that the security of your information during transmission over the internet cannot be guaranteed. Once we receive your information, we apply strict procedures and security features to prevent unauthorized access. In the event of a data breach that may compromise the security of your personal information held by our service providers, we will work closely with them to take appropriate actions as required by applicable data protection laws.

RETENTION OF INFORMATION.

We retain your information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. The specific retention period for each type of information may vary based on the purpose of collection, legal requirements, and business needs.We will retain your personal information for the duration of our business relationship and as long as necessary to provide you with our services. Once the purpose for which the information was collected is fulfilled, we will securely delete or anonymize your personal information, unless otherwise required by applicable laws and regulations.Please note that even if you request the deletion of your personal information, we may need to retain certain information as required by law or for legitimate business purposes, such as record-keeping, resolving disputes, enforcing our agreements, or complying with legal obligations.We regularly review our data retention practices and implement appropriate measures to ensure that your personal information is not kept longer than necessary. If you have any questions regarding our data retention practices or wish to request the deletion of your personal information, please contact us using the information provided in the "Contact Us" section below.

INFORMATION SHARING.

We value the privacy of your information and are committed to maintaining its confidentiality. As a rule, we do not disclose your personal information to third parties, except as outlined in this Privacy Policy or when required by law or regulations.We may, under certain circumstances, share your information with trusted third-party service providers or business partners. These partners assist us in delivering our services, enhancing our website, supporting our business operations, or in our marketing endeavors. We ensure that these third parties are contractually obligated to maintain the confidentiality and security of your information, and they are strictly prohibited from using it for any purpose other than those specified by us. Here are the instances in which we may share your information:

Service Providers: We may engage third-party providers to perform certain functions on our behalf. This includes hosting our website, managing databases, processing payments, providing customer support, conducting data analytics, and assisting with marketing efforts. We work with the marketing platforms of Facebook, Instagram, and YouTube, along with the internal tools provided by GoHighLevel, Jotform, and Airtable. These service providers only have access to your information to the extent necessary to perform their tasks and are bound to protect your information in accordance with this Privacy Policy. Legal Requirements and Protection: We may disclose your information if required by law or if we believe in good faith that such disclosure is necessary to comply with a legal obligation, court order, or government request, protect our rights or property or the rights, property, or safety of our users or others, investigate or prevent potential illegal activities or fraud, and enforce our agreements or policies.

Please note that we do not sell your personal information to third parties for their direct marketing purposes. Your trust is paramount, and we strive to respect and safeguard your privacy at all times.

USER RIGHTS.

As a user of our services, you have the following rights related to your information:

Access to Your Information: While we currently do not have a mechanism to allow you to view the exact information we have collected about you, you can contact us directly if you have any questions or concerns about the information we may hold.Modify or Update Your Information: If you wish to change any of the information you have provided us, please contact us directly so we can assist you in making those changes.Opt-Out of Data Collection: The primary information we collect is provided directly by you. If you choose to discontinue our services, or if you wish to stop us from collecting your information, you can cease interactions with us and opt out of our advertisements. Furthermore, we provide an option for you to unsubscribe from our communications at any time. The details on how to do this are included in every communication we send.

Should you have any concerns or questions regarding your rights as a user, please feel free to contact us directly. Your privacy is of utmost importance to us, and we are committed to maintaining the highest standards of data protection.

THIRD-PARTY LINKS.

Our Website may contain links to third-party websites or services that are not operated or controlled by us. These third-party links are provided for your convenience and reference only. Please note that we have no control over the content, policies, or practices of these third-party websites or services. By clicking on these third-party links, you acknowledge and agree that we are not responsible for the privacy practices or the content of such websites or services. This Privacy Policy applies solely to the information collected by our Website. We encourage you to read the privacy policies of any third-party websites you visit to understand their data collection, use, and disclosure practices.While we strive to include only reputable and trusted third-party links on our Website, we cannot guarantee the accuracy, completeness, or quality of the information, products, or services provided on these external sites. The inclusion of any third-party link on our Website does not imply our endorsement, sponsorship, or recommendation of the linked website or its content.Please be aware that when you leave our Website and access a third-party website, your interactions and any information you provide are subject to the terms and policies of that website. We encourage you to exercise caution and review the privacy policies of any website you visit.

THIRD-PARTY SERVICES.

To improve your experience and facilitate our services, we utilize trusted third-party providers. These providers may collect, process, and store your information in accordance with their individual privacy policies and relevant data protection laws. Please note that our Privacy Policy does not cover these third-party services, and we recommend reviewing their privacy practices for comprehensive understanding.Our primary third-party service providers include:

GoHighLevel: We use GoHighLevel for our marketing efforts and for building landing pages. This platform aids us in capturing information when you opt into our services or sign up for advertisements.Jotform: Jotform is an online form building platform which we use for onboarding new clients. It assists us in collecting additional information required for the successful provision of our services.Airtable: Airtable is a platform that helps us visualize our data for improved service provision and understanding of user needs.Stripe: We use Stripe, a third-party service provider, for payment processing. This ensures a seamless and secure financial transaction experience for our clients.Meta Platforms – Facebook and Instagram: We utilize these platforms to run advertisements and collect user data. This aids us in reaching out to potential clients and marketing our services more effectively. Google – Youtube: Similar to Meta platforms, we use Youtube for running advertisements and collecting user data to enhance our marketing efforts.

Each of these third-party service providers has access to your information only to the extent necessary to perform their services. They are obligated to protect your information in alignment with this Privacy Policy. While we carefully select and partner with reputable third-party service providers, please note that we have no control over their privacy practices or the information they collect. We encourage you to review the privacy policies of these third-party services to understand their data collection, use, and disclosure practices. By accessing or using our Website, you acknowledge and agree that we are not responsible for the actions or privacy practices of these third-party service providers. However, we strive to work with trusted partners who maintain high standards of data protection and security.

DATA BREACH NOTIFICATION.

In the event of a data breach that compromises the security of your personal information, we are committed to taking prompt action to mitigate the impact and notify you in accordance with applicable data protection laws and regulations. We have implemented security measures to protect your information; however, no system is entirely immune to unauthorized access, and breaches may occur despite our best efforts.If we become aware of a data breach that is likely to result in a high risk to your rights and freedoms, we will promptly assess the situation and take appropriate steps to address the breach. This includes, but is not limited to, the following:

Investigation and Remediation: We will conduct a thorough investigation to determine the scope and impact of the data breach. We will take immediate steps to contain the breach and prevent any further unauthorized access.Notification to Affected Individuals: If we determine that the breach poses a significant risk to your rights and freedoms, we will notify you without undue delay. We will provide you with information about the nature of the breach, the types of information that may have been compromised, and any recommended actions you can take to protect yourself.Notification to Authorities: In certain circumstances, we may be required by law to report the breach to relevant supervisory authorities. We will fulfill any legal obligations regarding data breach notification, including providing the necessary information to the authorities as required by applicable laws and regulations.

Please note that the method of notification may vary depending on the circumstances and legal requirements. We may use reasonable means to notify you, including email, postal mail, telephone, or prominent announcements on our Website.

DO NOT TRACK SIGNALS.

Our Website currently does not respond to "Do Not Track" (DNT) signals from web browsers. DNT is a privacy preference that you can set in your web browser to indicate your preference regarding the tracking of your online activities.While many web browsers support the DNT feature, there is no standard interpretation or industry consensus regarding the meaning of DNT signals. As a result, our Website does not currently recognize or respond to DNT signals.Please note that even if you have enabled the DNT feature in your web browser, certain third-party services integrated into our Website may still collect and track your online activities in accordance with their own privacy policies. We encourage you to review the privacy policies of these third-party services for more information on their tracking practices.

SELLING OF USER DATA.

We want to assure you that we do not sell your personal information to third parties for their direct marketing purposes. Your privacy is important to us, and we are committed to protecting the confidentiality and integrity of your information.We do not engage in the sale, trade, or rent of your personal data to any third parties unless we have obtained your explicit consent or are required to do so by law.Please note that we may share your information with trusted third-party service providers or business partners as described in the "Information Sharing" provision of this Privacy Policy. However, such sharing is strictly limited to the extent necessary to deliver our services, improve our Website, or support our business operations. These third parties are contractually obligated to maintain the confidentiality and security of your information and are prohibited from using it for any other purposes.

MODIFICATION.

We reserve the right to modify or update this Privacy Policy at any time. Any changes we make will be effective immediately upon posting the revised Privacy Policy on our Website. We encourage you to review this Privacy Policy periodically to stay informed about how we collect, use, and protect your information.If we make material changes to this Privacy Policy, we will provide notice through a prominent notice on our Website or by sending you an email notification. By continuing to use our Website after any changes to this Privacy Policy, you acknowledge and agree to the updated terms. It is your responsibility to review this Privacy Policy periodically and ensure that you are aware of any modifications. If you disagree with any changes, you should discontinue your use of our Website and contact us if you would like to request the deletion of your personal information.Please note that any provision of this Privacy Policy that imposes an obligation on you or grants us a right will survive the termination or expiration of this Privacy Policy or your use of our Website.

CHILDRENS INFORMATION.

Our services are not intended for individuals under the age of 18. We do not knowingly collect or solicit personal information from children under the age of 18. If you believe that a child under the age of 18 has provided us with personal information without parental consent, please contact us immediately using the information provided in the "Contact Us" section below.If we become aware that we have collected personal information from a child under the age of 18 without parental consent, we will take prompt steps to delete that information from our records. We strongly encourage parents or guardians to monitor the online activities of their children and participate in their online experience to ensure compliance with applicable laws and regulations.

CONTACT US.

If you have any questions, concerns, or requests regarding this Privacy Policy, or if you need to contact us for any reason related to your personal information, please use the following contact information:
Email: support@freedomtravelsystems.com
Phone: (703) 945-7625

We will make reasonable efforts to respond to your inquiries and address any concerns promptly. Please provide us with sufficient information to allow us to identify and respond to your request effectively.If you wish to exercise your rights regarding your personal information, such as accessing, correcting, or deleting your information, please include the necessary details in your request, and we will handle it in accordance with applicable data protection laws and regulations.Please note that while we strive to protect your personal information, communications via email or other electronic means may not be secure. Therefore, we recommend that you do not include sensitive or confidential information in your communications with us.